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Latest News


How Connecting Conversations enabled Manchester University NHSFT introduce a tool that helps predict Did Not Attends (DNAs)
Read how Connecting Conversations was utilised to gain insight and understanding from the Manchester University NHSFT bookings teams to introduce a new Did Not Attend (DNA) tool.
Mar 63 min read


Keeping Patients Closer to Home at Lancashire Teaching Hospitals
Connecting Conversations surfaced deep-rooted issues, leading to a shift in how the team approached their work and each other.
Feb 104 min read


King’s College Hospital: People‑Led Productivity Cuts Outpatient DNAs by 25%
Connecting Conversations surfaced deep-rooted issues, leading to a shift in how the team approached their work and each other.
Feb 103 min read


Building Trust Through Conversation: NHS Horizons team
Connecting Conversations surfaced deep-rooted issues, leading to a shift in how the team approached their work and each other.
Mar 19, 20252 min read
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