Build Trust and Connection
If you're looking to build Trust and connection, try Connecting Conversations. A connecting conversation is a structured yet flexible tool designed to foster meaningful dialogue within NHS teams. It uses a set of conversation cards to help individuals and groups to explore what matters most to them, to build trust, and surface ideas for productivity improvement. It’s powerful because it rapidly creates space for people to feel heard, understood, and empowered.
What are Connecting Conversations?
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At its heart are Connecting Conversations: a way to tune into how people feel, to surface what’s often invisible but vital to improve productivity. These conversations are not soft. They are strategic. They are the pulse-checks, the truth-telling moments, the catalysts for change. They measure what matters — how people feel, how connected they are to purpose, to each other, and to the productivity ambition of the NHS.
A connecting conversation is a structured yet flexible tool designed to foster meaningful dialogue within NHS teams. It uses a set of conversation cards to help individuals and groups to explore what matters most to them, to build trust, and surface ideas for productivity improvement. It’s powerful because it rapidly creates space for people to feel heard, understood, and empowered.
When to use Connecting Conversations
Use connecting conversations when you want to:
Identify practical productivity improvement areas that matter to individuals and teams.
Build trust and rapport, especially during times of change or challenge.
Create momentum by surfacing and addressing difficult issues in a safe way.
Strengthen psychological safety and reduce power gradients within teams.
How to use Connecting Conversations
There are four main ways to have a connecting conversation
1.
Paired conversations
A gentle introduction ideal for one on one reflection and connection.
2.
Team check-ins
Regular sessions to build trust, reconnect with purpose and energise action.
3.
Rapid improvement events
Integrated the cards into topic specific sessions to unlock insights and drive change.
4.
Team workshops
Use in facilitated sessions to explore challenges and opportunities collaboratively.